RETURNS & EXCHANGES

RETURNS + EXCHANGES POLICY

 

We want you to absolutely love your purchase, but we understand there may be an occasion where you wish to make a return. You may return your item(s) for a full refund within 10 days of receiving your item(s). Items must be returned in their original condition, not worn, altered or washed. Hand tags + hygiene stickers must be attached.

Any refund does not include the shipping charge for sending the item(s) to you.

PLEASE NOTE: The customer is responsible for the cost of mailing the item back for return. Hugo + Toast will not be responsible for any item(s) lost in the mail or damaged in transit.

We do NOT offer exchanges. If you need a different size, please first return the item + place a new order.

 

To start a return please email info@hugoandtoast.ca with your order number and the item(s) you wish to return. Within 1 business day, our team will respond with a return confirmation and information on how to ship the items back to us.

 

BODYSUITS AND ANY ITEM MARKED "FINAL SALE", INCLUDING ITEMS PURCHASED ON SALE, are NON-REFUNDABLE.